Food Quality Management

  MIZORAM UNIVERSITY, AIZAWL C1, March 2023 Quality Management Service (QMS) Course No: MBATH/2/FC/04 Time:01 Hours Attempt any Six Questions.  Max Marks:30 Q.1 What is Quality? Explain in details about Quality Vision and Mission. (5) Q2 Explain in details about Quality Policy Statement with Example. (5) Q3 What is Customer Focus and why its important for Organization? (5) Q4 Write an essay on “Customer Perception of the Quality”. (5) Q5 How many categories in Cost of Quality and explain in detail? (5) Q6 What is TQM? Discuss the Principle of TQM. (5) Q7 What are the ‘Quality norms’ of your Mizoram University? How do you know? (5) Q8 Identify the barriers to quality in your Mizoram University. Justify your choices and outline way in which they might be overcome. (5) Q9 What are the dimensions of Quality? Explain in details. (5) Q10 How to create a positive student perception of your Mizoram University?...

  MIZORAM UNIVERSITY, AIZAWL C2, April 2023 Quality Management Service (QMS) Course No: MBATH/2/FC/04 Time:01 Hours Attempt any Four Questions.  Max Marks:30 Q.1 Quality circles are Ishikawa’s Principal method for achieving participation. Consider how they might function in your own organisational context. (5) Q2 Deming suggests that 94 percent of quality problems are the responsible of management. Review this statement. (5) Q3 Explain in details about Joseph Juran’s quality trilogy. (5) Q4 Discuss Crosby’s assertion that ‘There is no such thing as a quality problem’. (5) Q5 Explain in details about Japanese 5S principles. (5) Q6 What is 8D methodology? Discuss the in details about 8D methodology (5) Q7 Explain in details about Deming’s 14 points. (5) MIZORAM UNIVERSITY, AIZAWL C2, April 2023 Quality Management Service (QMS) Course No: MBATH/2/FC/04 Time:01 Hours Attempt any Four Questions.  M...

  MIZORAM UNIVERSITY, AIZAWL                2023 (May-June) (Quality Management Service) Course No: MBATH/2/FC/04 Full Marks: 60 Time: 3 hours    The figures in the margin indicate full marks for the questions Answer the following: ( Any Ten )                             10X2=20 Mention at least four benefits of Quality Management. Define Quality.  Define TQM What do you mean by Cost of Poor Quality? How are service standard defined?  How to create effective Vision? Define Prevention Costs. Differentiate between Internal Failure and External Failure. Mention at least two TQM principle. What do you mean by a Customer Satisfaction? What is the significance of Vision and Mission in organization? Differentiate between consumer and customer.              ...