Quality Management Service (QMS) Course No: MBATH/2/FC/04

 MIZORAM UNIVERSITY, AIZAWL

C2, April 2023

Quality Management Service (QMS)

Course No: MBATH/2/FC/04

Time:01 Hours Attempt any Four Questions.  Max Marks:30

Q.1 Quality circles are Ishikawa’s Principal method for achieving participation. Consider how they might function in your own organisational context. (5)

Q2 Deming suggests that 94 percent of quality problems are the responsible of management. Review this statement. (5)

Q3 Explain in details about Joseph Juran’s quality trilogy. (5)

Q4 Discuss Crosby’s assertion that ‘There is no such thing as a quality problem’. (5)

Q5 Explain in details about Japanese 5S principles. (5)

Q6 What is 8D methodology? Discuss the in details about 8D methodology (5)

Q7 Explain in details about Deming’s 14 points. (5)

MIZORAM UNIVERSITY, AIZAWL

C2, April 2023

Quality Management Service (QMS)

Course No: MBATH/2/FC/04

Time:01 Hours Attempt any Four Questions.  Max Marks:30

Q.1 Quality circles are Ishikawa’s Principal method for achieving participation. Consider how they might function in your own organisational context. (5)

Q2 Deming suggests that 94percent of quality problems are the responsible of management. Review this statement. (5)

Q3 Explain in details about Joseph Juran’s quality trilogy. (5)

Q4 Discuss Crosby’s assertion that ‘There is no such thing as a quality problem’. (5)

Q5 Explain in details about Japanese 5S principles. (5)

Q6 What is 8D methodology? Discuss the in details about 8D methodology (5)

Q7 Explain in details about Deming’s 14 points. (5)